Matthew Chan

In my last post, I discussed my final communications with University of Phoenix Faculty Services Manager, Sarah Hightower. I refer to her colloquially as a Bimbo Manager because of her bimbo bureaucratic response to the multiple errors one of her subordinates, Courtney Hopper made during my faculty application process. In any case, I stated that …

Tags: academic bureaucracy, faculty application, faculty recruiter, university of phoenix, uopx, written complaint

Jan 31

University of Phoenix Bimbo Faculty Services Manager Sarah Hightower

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This post is a continuation of my prior post University of Phoenix Bimbo Response by Faculty Recruiter Courtney Hopper. In the previous post, I shared a series of emails by myself and faculty recruiter, Courtney Hopper, regarding the “mystery” of my official transcripts. It turns out after some discovery and backtracking, the error was caused …

Tags: academic bureaucracy, apollo group management, bimbo management, bimbo response, courtney hopper, faculty recruiter, official transcript, sarah hightower, university of phoenix, uopx, written complaint

Jan 31

University of Phoenix Bimbo Response by Faculty Recruiter Courtney Hopper

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On January 25, 2012, 3 days before my Instructor Assessment Session, I abruptly terminated my application with University of Phoenix out of disgust for the lack of apology and more importantly lack of accountability for multiple errors made during my application process. Normally, I am patient and understanding when unintentional, innocent mistakes are made. However, …

Tags: academic bureaucracy, bimbo response, courtney hopper, faculty recruiter, official transcript, sarah hightower, university of phoenix, uopx, written complaint

Jan 31

University of Phoenix: The Ideal Faculty Member

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One of the questions I want answered is when going for a job, project, or assignment that requires my personal work, services, or talents, is: What are you looking for in an ideal candidate? In this case with University of Phoenix, I asked, “What is the ideal faculty member?”. The answer I received came from …

Tags: academic bureaucracy, business owner, entrepreneur, faculty compensation, faculty indoctrination, faculty recruiter, part-time faculty, university of phoenix, uopx, written complaint

Jan 31

University of Phoenix: Faculty Pay & Compensation Plan

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According to a University of Phoenix FAQ I received, the University of Phoenix Faculty Pay & Compensation Plan is as follows for the Columbus GA local campus. (I would be surprised if compensation does not vary from state to state or even city to city. I speculate compensation is higher in larger cities and high …

Tags: compensation plan, faculty compensation, faculty pay, faculty salary, graduate courses, masters degree, part-time employee, undergraduate courses, university of phoenix, university of phoenix complaints, university of phoenix faculty, uopx

Jan 30

University of Phoenix: Faculty Recruiting & Application Process

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My 1st experience with the University of Phoenix Faculty Recruiting & Application Process began in May 2011. A friend who was on the adjunct faculty encouraged me to apply to see if they were interested in my credentials for an adjunct instructor position. I emailed my information into a local campus contact who, in turn, …

Tags: academic bureaucracy, courtney hopper, faculty application, faculty assessment, faculty certification, faculty recruiter, faculty selection, instructional mentorship, telephone interview, university of phoenix, university of phoenix complaints, university of phoenix faculty, uopx, written complaint, written interview

Business Affairs, Columbus GA

May 23

Compliment Letter for Holly Bonderson of American Classifieds

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I wrote this customer testimonial letter for Holly Bonderson of American Classifieds in May 2009. To this very day even though we don’t advertise much, she still checks in with us. =========== To Whom It May Concern: I first became acquainted with Holly a few years ago when she first worked at the customer service …

Tags: american classifieds, compliment letter

Business Affairs, Columbus GA

May 23

Compliment Letter to SunTrust CEO for Branch Employees

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It isn’t often I write a letter like this for a group of people but I was happy to do it. ======================================================= May 13, 2011 James M. Wells III, Chairman & CEO William H. Rogers, Jr., President & COO c/o Suntrust Banks, Inc. 303 Peachtree Street NE Atlanta, GA 30308 Mr. Wells & Mr. Rogers: …

Tags: compliment letter, suntrust bank